FAQ

Caring for Items

All functional ware (cups, mugs, dishes, bowls) are food, microwave, and dishwasher safe unless stated otherwise.  While these pieces are dishwasher safe, hand washing is recommended for longevity. It is also recommended that you avoid thermal shock (large temperature differences in a short amount of time).

Some examples of pieces that might not be food and microwave safe are lustered pieces and seconds. It will state in the item's description whether or not it is food safe.

Shipping & Packaging

All packaging is made of recyclable and/or biodegradable materials. I try to use paper and cardboard instead of bubble wrap wherever possible. In the case that plastic is used for packaging, it is being reused from my own packages and should also be recyclable.

I will try and pack and ship items within 5 business days of receiving your order. 

Returns and Damaged Items

All sales are final, so unfortunately I cannot accept returns at the moment. However, if your piece arrives damaged, please send me an email with a photo of the piece at hello@wobblypottery.com